JOIN THE TEAM

Passionate about skiing, biking and enjoying the outdoors with others? Us too, come work with us.
TORONTO
896 Don Mills Road
416 391 0654
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MISSISSAUGA
1945 Dundas Street East
905 896 1206
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COLLINGWOOD
455 First Street
705 445 9777
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Collingwood

No Positions Available

Mississauga

Sales Staff
Full Time or Part Time

What you'll do in this role:

  • Provide the highest level of customer service
  • Exceed personal sales targets on a consistent basis as set by the management, as well as accept guidance and direction regarding performance
  • Educate customers on product specifications in the ski and snowboard industries and help them choose the right product for their adventures
  • Receive/process stock involving: unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room
  • Become informed and maintain product knowledge through consistent attendance at training sessions
  • Assist with merchandise presentation and restocking
  • Answers phone inquiries as required
  • Maintain appropriate paperwork regarding returns, telephone and special orders
  • Utilize the Point of Sale cash system, processes payments, refunds and exchanges and issues gift cards
  • Provide feedback to product buyers as needed
  • Create and maintain a clean inviting atmosphere for customers
  • Promote the Skiis & Biikes brand and love of sport philosophy

Requirements for this role:

  • Proven sales experience or an interest in sales
  • Passion, knowledge and involvement in athletic pursuits (skiing, biking, or anything active)
  • Ability to establish strong interpersonal relationships and develop a rapport with customers
  • Excellent organization and communication skills
  • Positive, passionate, and self-starting attitude and work ethic
  • Proactive, solution-oriented, responsible, dependable
  • Ability to work well independently and as a team
  • Schedule flexibility including nights and weekends
  • Completion of grade 12 education – preferred
rkaye35@gmail.com
Softgoods Manager
Full Time

Reporting to the Store Manager, the Softgoods Manager manages the Softgoods Team and inventory to create an excellent retail experience for our customers. The Softgoods Manager is responsible for maintaining inventory levels on the sales floor, meeting sales goals, exceeding customer service expectations and creating an appealing shopping experience for customers.

What you'll do in this role:

  • Continuously updating and refreshing store displays
  • Organizing and maintaining product in warehouse and on sales floor; creating an easy and charming environment for customers
  • Assist in the planning and organizing of day to day operations of the store, in order to maximize sales and productivity
  • Constantly updating product knowledge in order to become an expert on all softgoods products as well as other products in the store
  • Educate customers on apparel trends in the ski and bike industries and help them choose the right product for their adventures
  • Serve as a role model for all customer service standards
  • Communicate with buyers on a regular basis regarding product availability, sale promotions, hot/cold sellers and inventory levels
  • Utilize the Point of Sale cash system, processes payments, refunds and exchanges and issues gift cards
  • Perform/complete other additional projects, duties and assignments as required and/or by request, under the direction of the Store Manager
  • Passionately lead and educate on the retail floor

Requirements for this role:

  • Proven sales experience (1-2 years minimum)
  • Completion of some post-secondary education will be considered an asset
  • Key-holder experience considered an asset
  • Passion, knowledge and involvement in athletic pursuits (skiing, biking, or anything active)
  • Strong sense of personal style and athletically minded; passion for athletic fashion and trends
  • Ability to establish strong interpersonal relationships and develop a rapport with customers
  • Positive, passionate, and self-starting attitude and work ethic
  • Ability to inspire a team
  • Excellent interpersonal and written communication skills
  • Ability to manage projects and delegate tasks
  • Working knowledge of Word, Excel and Google Drive
Email Resume to Rob
rkaye35@gmail.com
Bootfitting Technician
Full Time or Part Time

Skiis & Biikes locations are a destination for excellent, high-quality bootfitting. Boasting a “Boot Fit Guarantee” and 100% customer satisfaction, we are always looking for knowledgeable and passionate staff to add to our expert bootfitting team.

What you'll do in this role:

  • Provide the highest level of customer service
  • Provide excellent bootfitting service in all aspects of the fitting process
  • Become informed and maintain product knowledge through consistent attendance at training sessions
  • Create and maintain positive customer relationships by continuously providing excellent customer service and satisfying customer bootfitting needs
  • Accurately identify problems and the appropriate need for customized boot fits and custom footbeds to satisfy both recreational and competitive skiers
  • Maintain appropriate paperwork, tools and workstations in an organized manner
  • Create and maintain a clean, inviting atmosphere for customers
  • Promote the Skiis & Biikes brand and love of sport philosophy
  • Exceed personal sales targets on a consistent basis as set by the management, as well as accept guidance and direction regarding performance

Requirements for this role:

  • Ability to establish strong interpersonal relationships and develop a rapport with customers
  • Proven sales experience
  • Positive, passionate, and self-starting attitude and work ethic
  • Curious, proactive, responsible and dependable
  • Bootfitting certification considered an asset
  • Basic knowledge of biomechanics
  • A problem solver with the ability to think creatively and work with your hands
  • Work well under pressure
  • Excellent organization and communication skills
  • Knowledge and ability to customize and fit race level and recreational skiers
  • Schedule flexibility including nights and weekends
  • Completion of grade 12 education – preferred
Email Resume to Rob
rkaye35@gmail.com
Ski and Bike Technician
Full Time or Part Time

What you'll do in this role:

  • Ensuring customers are receiving excellent service and the products they need for safe, enjoyable cycling, skiing and snowboarding
  • Continuously updating knowledge of ski and bike mechanics and maintenance
  • Working collaboratively with service shop staff
  • Assembling, maintaining and repairing bikes within Skiis & Biikes' productivity, quality and safety guidelines
  • Mounting ski and snowboard bindings, tuning and repairing skis and snowboards within Skiis & Biikes' productivity, quality, and safety guidelines
  • Assisting customers in selecting appropriate parts, accessories and services to meet their needs and ensure their ski, snowboard and cycling experiences are safe and enjoyable
  • Maintaining a clean and organized work environment 
  • Answers phone inquiries as required
  • Working collaboratively as a contributing member of the Skiis & Biikes Team to create an excellent customer service experience

Requirements for this role:

  • 1-2 years experience in bike assembly, repair and maintenance in a bike shop and/or 1-2 years experience in ski mounting, repair and tuning in a ski shop
  • Experience working with a variety of bikes i.e. kids bikes, mountain bikes, road bikes, city bikes etc. Knowledgeable about latest bike equipment and technologies
  • Passion for cycling and/or skiing
  • Mechanical aptitude
  • Strong teamwork skills and team orientation
  • Strong troubleshooting and problem solving skills
  • Demonstrated organization and time management skills
  • Retail and/or customer service experience
  • Ability to lift up to 50 lbs
  • Work well under pressure
  • Availability to work a variety of shifts from Monday to Sunday
  • Bike or ski mechanic technical training considered an asset
Email Resume to Rob
rkaye35@gmail.com
E-commerce Assistant
Full Time

Reporting to the Online Manager, the E-commerce Assistant is responsible for the maintenance, implementation and fulfillment of the online store, Amazon store and eBay stores.

What you'll do in this role:

  • Creates descriptions for online product and edits staff contributions
  • Assists with gathering information from Buyers and Vendors regarding online store content
  • Fulfills orders with 100% accuracy and transparency
  • Ensures consistency in description writing, branding, images and overall online store appearance
  • Reports price discrepancies and errors, takes steps to correct these
  • Reacts quickly to managing pricing needs in eBay store
  • Reacts quickly to customer inquiries and orders
  • Accurately and courteously responds to customer requests for information and order inquiries
  • Provides excellent customer service to Skiis & Biikes’ internal and external customers
  • Utilizes Inventory Management System to locate and fulfill orders being shipped from other Skiis & Biikes locations
  • Identifies and reports opportunities to continuously improve the online experience for Skiis & Biikes customers
  • Works with buyers and online manager to identify product to be posted on eBay store
  • Organizes and creates accurate and consistent eBay postings. Constantly updates eBay postings based on performance and clearance goals
  • Organizes and maintains shipping equipment, notifies Online Manager about low packaging stock
  • Serves as a role model for Skiis & Biikes policies and procedures

Requirements for this role:

  • Working knowledge of Microsoft Office Suites, Google Chrome and eBay
  • Ability to quickly learn new computing software
  • Proven organizational skills and ability to produce accurate and detail-oriented work
  • Prior experience in e-commerce including retail business and fulfillment preferred
  • Excellent written and spoken communication skills with the ability to communicate with tact and diplomacy
  • High energy level with a strong work ethic
  • Motivated to maintain an accurate and precise online presence for Skiis & Biikes
  • Understanding of and identification with the basic goals of the organization
  • Strong analytical ability coupled with creative problem-solving skills
  • Ability to lift up to 40 lbs
  • Ability to handle repetitive tasks
  • Excellent organizational skills to prioritize workload
  • University degree strongly preferred
Email Resume to Gillian
gmontgomery@skiisandbiikes.com

Toronto

Sales Staff
Full Time or Part Time

What you'll do in this role:

  • Provide the highest level of customer service
  • Exceed personal sales targets on a consistent basis as set by the management, as well as accept guidance and direction regarding performance
  • Educate customers on product specifications in the ski and snowboard industries and help them choose the right product for their adventures
  • Receive/process stock  involving: unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room
  • Become informed and maintain product knowledge through consistent attendance at training sessions
  • Assist with merchandise presentation and restocking
  • Answers phone inquiries as required
  • Maintain appropriate paperwork regarding returns, telephone and special orders
  • Utilize the Point of Sale cash system, processes payments, refunds and exchanges and issues gift cards
  • Provide feedback to product buyers as needed
  • Create and maintain a clean inviting atmosphere for customers
  • Promote the Skiis & Biikes brand and love of sport philosophy

Requirements for this role:

  • Proven sales experience or an interest in sales
  • Passion, knowledge and involvement in athletic pursuits (skiing, biking, or anything active)
  • Ability to establish strong interpersonal relationships and develop a rapport with customers
  • Excellent organization and communication skills
  • Positive, passionate, and self-starting attitude and work ethic
  • Proactive, solution-oriented, responsible, dependable
  • Ability to work well independently and as a team
  • Schedule flexibility including nights and weekends
  • Completion of grade 12 education – preferred
gregbtoronto@gmail.com
Bootfitting Technician
Full Time or Part Time

Skiis & Biikes locations are a destination for excellent, high-quality bootfitting. Boasting a “Boot Fit Guarantee” and 100% customer satisfaction, we are always looking for knowledgeable and passionate staff to add to our expert bootfitting team.

What you'll do in this role:

  • Provide the highest level of customer service
  • Provide excellent bootfitting service in all aspects of the fitting process
  • Become informed and maintain product knowledge through consistent attendance at training sessions
  • Create and maintain positive customer relationships by continuously providing excellent customer service and satisfying customer bootfitting needs
  • Accurately identify problems and the appropriate need for customized boot fits and custom footbeds to satisfy both recreational and competitive skiers
  • Maintain appropriate paperwork, tools and workstations in an organized manner
  • Create and maintain a clean, inviting atmosphere for customers
  • Promote the Skiis & Biikes brand and love of sport philosophy
  • Exceed personal sales targets on a consistent basis as set by the management, as well as accept guidance and direction regarding performance

Requirements for this role:

  • Ability to establish strong interpersonal relationships and develop a rapport with customers
  • Proven sales experience
  • Positive, passionate, and self-starting attitude and work ethic
  • Curious, proactive, responsible and dependable
  • Bootfitting certification considered an asset
  • Basic knowledge of biomechanics
  • A problem solver with the ability to think creatively and work with your hands
  • Work well under pressure
  • Excellent organization and communication skills
  • Knowledge and ability to customize and fit race level and recreational skiers
  • Schedule flexibility including nights and weekends
  • Completion of grade 12 education – preferred
Email Resume to Greg
gregbtoronto@gmail.com
SKI & BIKE TECHNICIAN
Full Time

What you will do in this role:

  • Ensuring customers are receiving excellent service and the products they need for safe, enjoyable cycling, skiing, and snowboarding
  • Continuously updating knowledge of ski and bike mechanics and maintenance
  • Working collaboratively with service shop staff
  • Assembling, maintaining and repairing bikes within Skiis & Biikes' productivity, quality, and safety guidelines
  • Mounting ski and snowboard bindings, tuning and repairing skis and snowboards within Skiis & Biikes' productivity, quality, and safety guidelines
  • Assisting customers in selecting appropriate parts, accessories, and services to meet their needs and ensure their ski, snowboard, and cycling experiences are safe and enjoyable
  • Maintaining a clean and organized work environment 
  • Answers phone inquiries as required
  • Working collaboratively as a contributing member of the Skiis & Biikes Team to create an excellent customer service experience

Requirements for this role:

  • 1-2 years experience in bike assembly, repair and maintenance in a bike shop and/or 1-2 years experience in ski mounting, repair, and tuning in a ski shop.
  • Experience working with a variety of bikes i.e. kids bikes, mountain bikes, road bikes, city bikes etc. Knowledgeable about latest bike equipment and technologies
  • Passion for cycling and/or skiing
  • Mechanical aptitude
  • Strong teamwork skills and team orientation
  • Strong trouble shooting and problem solving skills
  • Demonstrated organization and time management skills
  • Retail and/or customer service experience
  • Ability to lift up to 50 lbs
  • Work well under pressure
  • Availability to work a variety of shifts from Monday to Sunday
  • Bike or ski mechanic technical training considered an asset

WHY WORK AT SKIIS & BIIKES?
You'll be part of a fun, passionate team of people and enjoy the following benefits: 

  • Opportunities for advancement
  • Great employee discounts at all locations across Canada
  • Flexible hours
  • Sales incentives and prizes
Email Resume to Greg
gregbtoronto@gmail.com